Frequently Asked Questions

We accept Cash on Delivery (COD), debit/credit cards, net banking, UPI, and other online payment options.

No, there are no additional charges for COD orders.

Orders are processed within 1 to 2 business days. COD orders may require additional time for verification.

Yes, once your order is shipped, you will receive a tracking link via email or WhatsApp.

We have a 5-day return policy. A clear, unedited unboxing video is mandatory for return approval.

Yes, exchanges are allowed within 48 hours of delivery. An unboxing video is required for approval. Shipping charges of Rs. 150 apply.

Send an email to support@shopendles.com with your order details and exchange request.